|Pivotal Cloud Foundry Elastic Runtime||1.7.x, 1.8.x, 1.9.x|
This article provides a troubleshooting guide when you see "No Autoscaler Instance Found" when you try to manage an Autoscale Service instance.
User deploys an application and creates an Autoscaler instance. Then binds the Autoscale service instance to the application successfully. After that, the user navigates to the Autoscale service instance and clicks "Manage", but the page displays a message "No Autoscaler Instance found."
Users have different roles in a space or org. These roles dictate how users may or may not be able to see application instances and services. SpaceDeveloper role provides the visibility for application instances and services. In order to see the application instances in your Autoscale dashboard, a user accessing the dashboard must have a SpaceDeveloper role.
Here are steps for a user to be able to view application instances in their Autoscale Dashboard:
In this example, you have the
app bounded to
autoscale-service on org
test-org and space
test-space. If you want
user1 to manage the autoscale-service, you need to set
cf loginas admin
cf space-users test-org -s test-spaceThe command should result with
user1does not have
SpaceDeveloperrole. You can set it by
cf set-space-role user1 test-org test-space SpaceDeveloper
cf loginas user1. Try to "Manage" the autoscale-service, you should see the application app.