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Support Customer Update Vol. 15

 

In This Issue

Top Knowledge Base Articles

Happy New Year to all Admins, Operators and Developers!

Here are the Knowledge Base articles to help Cloud and Database Admins improve productivity with Pivotal products. If you have any questions, you can write to us at support-km@pivotal.io

This article will give you tips on collecting the information that will help us serve you faster, Collecting Diagnostic Information for Pivotal Products.

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 Product Updates

Here's a quick view of recent software updates and upcoming End Of General Support dates to help ensure that you are running the current release of your software. Please review to check if any of your products are listed here. You can find our Pivotal Support Lifecycle Policy which includes our Pivotal Lifecycle Matrix. This page was last updated on 1/15/18.

New Releases  
Product Date
Pivotal RabbitMQ 3.7.2 1/12/18
Pivotal Greenplum 4.3.20.0 1/09/18
GCP Services Broker for PCF v 3.6.x 1/04/18
Security Releases  
Product Date
Latest Stemcell for PCF Security Releases 1/11/18
Latest Stemcell for PCF (Windows) Security Releases 12/22/17
Pivotal Application Service (formerly Elastic Runtime) 2.0.1 1/06/18
Pivotal Application Service (formerly Elastic Runtime) 1.12.10 1/06/18
Pivotal Application Service (formerly Elastic Runtime) 1.11.22 1/06/18
Pivotal Cloud Foundry Operations Manager 2.0.3 12/28/17
Pivotal Cloud Foundry Operations Manager 1.12.9 12/13/17
Pivotal Cloud Foundry Operations Manager 1.11.19 1/11/18
Pivotal Cloud Foundry Operations Manager 1.10.22 1/12/18
Recent and Upcoming End of General Support  
Product Date
  January
MySQL for Pivotal Cloud Foundry 1.9.x 1/31/18
MySQL for Pivotal Cloud Foundry 1.10.x 1/31/18
File Integrity Monitoring Add-on for PCF 1.1.x 1/31/18
Pivotal App Distribution 1.x 1/31/18
Pivotal GemFire XD 1.4.x 1/31/18
  February
Redis for Pivotal Cloud Foundry 1.8.x 2/28/18
Pivotal Cloud Foundry Service Broker for AWS 1.3.x 2/28/18
GCP Service Broker for PCF 3.4.x 2/28/18
Pivotal Greenplum 4.3.9.x 2/28/18
Pivotal RabbitMQ 3.6.x 2/28/18
  March
Pivotal HDP 2.4.x 3/01/18
Redis for Pivotal Cloud Foundry 1.9.x 3/30/18
Pivotal Cloud Foundry 1.11 3/31/18
Pivotal Cloud Foundry Runtime for Windows 1.11.x 3/31/18
Pivotal Push Notification 1.9.x 3/31/18
Pivotal Cloud Foundry JMX Bridge 1.9.x 3/31/18
Pivotal Cloud Foundry Isolation Segment 1.11.x 3/31/18
MySQL for Pivotal Cloud Foundry v2 2.0.x  3/31/18
Pivotal Cloud Foundry Service Broker for AWS 1.4.x 3/31/18
Microsoft Azure Service Broker for PCF 1.3.x 3/31/18
Pivotal Cloud Foundry Service Broker for AWS 1.4.x 3/31/18
  April
Pivotal Greenplum 4.3.10.x 4/30/18
Pivotal Cloud Cache 1.1.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.4.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.5.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.6.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.7.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.8.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.9.x 4/30/18
Microsoft Azure Service Broker for PCF 1.4.x 4/30/18
Concourse for Pivotal Cloud Foundry 3.3.3 4/30/18
File Integrity Monitoring Add-on for PCF 1.2.x 4/30/18
ClamAV Add-on for PCF 1.2.x 4/30/18
  May
BOSH Backup and Restore 1.0.x 5/31/18
IPsec Add-on for PCF 1.7.x 5/31/18
Microsoft Azure Service Broker for PCF 1.5.x 5/31/18
Pivotal Greenplum Command Center 3.0.x 5/31/18
  June
Pivotal Cloud Foundry 1.12 6/30/18
Pivotal Cloud Foundry Runtime for Windows 1.12.x 6/30/18
Pivotal Cloud Foundry Metrics 1.4.x 6/30/18
Pivotal Cloud Foundry Isolation Segment 1.12.x 6/30/18
BOSH Backup and Restore 1.1.x 6/30/18
Concourse for Pivotal Cloud Foundry 3.5.x 6/30/18
Metrics Forwarder for Pivotal Cloud Foundry 1.11.x 6/30/18
GCP Service Broker for PCF 3.5.x 6/30/18
Pivotal Greenplum 4.3.11.x 6/30/18
Pivotal tc Server 3.1.x 6/30/18
   
Cloud Foundry Security Update
In December 2017, the PCF team released patches and notices for CVEs. More information can be found at http://pivotal.io/security. The most recent security releases for PCF include:
  • Pivotal Application Service (formerly Elastic Runtime) 1.11.22, 1.12.10, and 2.0.1
  • PCF Operations Manager 1.10.22, 1.11.19, 1.12.9, and 2.0.3
See our KB article on Pivotal Cloud Foundry Buildpack Changes for Elastic Runtime 1.8+.
 
Pivotal Cloud Foundry Partner Services bg-services-overview.jpg Check out these services that are published, supported, and maintained by our Partners. Here are the latest: 
Service Name Release Date
F5 Container Connector for PCF 1/10/18

Explore, download, and update Pivotal software and services at Pivotal Network.

 
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New Year, New Skills

A number of exciting software changes are in store for 2018 (check-out these predictions).

What better way to prepare than by investing in technical training from Pivotal. We are kicking off the new year with a complete schedule of instructor-led classes across a wide array of Pivotal technologies. Our hands-on curriculum is taught by our team of Certified Instructors and provides an engaging learning experience to help you maximize your skills.

View our upcoming Public Training Schedule and visit us at pivotal.io/training to enroll in a class, explore self-paced offerings, and more.

 
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 Support News

Pivotal Business Critical Support
A proven and personal approach to supporting Mission Critical Solutions based on Pivotal Technologies. Learn more here

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 Upcoming Events Featuring Pivotal

 

Upcoming Events:

Feb 7 - It’s Not Just Request/Response: Understanding Event-driven Microservices Webinar


All Events

  • You can see all upcoming events here!
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 Meet Your Support Expert

keyla-su-jan-2018.pngMeet Keyla, a Support Sr. Manager

I work from my home office in New Jersey

I work as a Sr. Manager  

I am proud to be a part of Pivotal Support and here is why: After working in many different companies for the past 20 years, coming to Pivotal felt like I finally found a place I could flourish. The Management team in Pivotal Support is the most open, engaging and dare I say "supportive" team of people I have ever had the fortune to work for/with. I am proud to be part of a team that truly embodies the core values I read on the Pivotal pages when researching this company. "Do the right thing" and "Always be kind" are not just phrases but a way of life for this team. They make you want to be a better person and alway put your best foot forward.

 

 

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