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Redis service broker error: Instance limit for this service has been reached

Environment

Pivotal Cloud Foundry® 1.9

Redis 1.7.x, 1.8.x

Symptom

When upgrading from Redis 1.7.x to 1.8.x, the smoke tests fail with the following error message:

Server error, status code: 502, error code: 10001, message: Service broker error: instance limit for this service has been reached

Cause

You can get this error if you have 5 existing service instances as your current instance limit and you will need to increase the number of instances. 

Resolution

1. In the Redis Tile -> Shared-VM Plan -> Increase the Redis Service Instance Limit to something higher. Try increments of 5

screenshot 1

2. Note, that this may increase the load on the Broker VM for Redis. If you notice performance issues, you can try to scale the count or size of the broker VMs up to combat this.

Additional Information

For Redis Best Practices, you can refer to this document

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