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Config server error when redeploying Elastic Runtime with BBR

Environment

Pivotal Cloud Foundry 1.11.11 and earlier, 1.12.0
CredHub 1.0.x, 1.3.x

Symptom

When following the BOSH Backup and Restore (BBR) procedure, the Elastic Runtime redeploy fails after clicking Apply Changes with the following error:

Task 101 | 09:32:11 | Error: Config Server failed to generate value for '/cf/diego-instance-identity-root-ca' with type 'certificate'.

Cause

The BBR restore script does not successfully restart the CredHub process. CredHub requires a restart during the redeploy.

Workaround

This issue has been resolved in the following patches:

  • PCF 1.11.12
  • PCF 1.12.1

Upgrade your PCF installation to one of the above versions, or follow the procedure below if you are unable to upgrade.

1. Log in to the BOSH Director and manually restart the CredHub process by running monit restart credhub.

2. After restarting the process, return to the Ops Manager Installation Dashboard and click Apply Changes redeploy Elastic Runtime.

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