Pivotal's new and improved online support experience is in development. We will soon be able to offer more of the self-support resources users like you have asked for, including a new Community environment with Discussion and Knowledge Article integration.
Support Update readers are invited to this sneak peek:
In addition to Tech Support News and just-in-time product support announcements, the new portal searches for answers across Pivotal and provides quick access to a new support case interface (for those with subscriptions or otherwise eligible for premium support).
Please visit support.pivotal.io in early 2018 for more on Pivotal Support’s new, easy to use set of resources, designed to help you solve problems faster and keep your business running.