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Support Customer Update Vol. 14

 

In This Issue

Top Knowledge Base Articles

Happy Holidays to all Admins, Operators and Developers!

Here are the Knowledge Base articles to help Cloud and Database Admins improve productivity with Pivotal products. If you have any questions, you can write to us at support-km@pivotal.io

This article will give you tips on collecting the information that will help us serve you faster, Collecting Diagnostic Information for Pivotal Products.

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 Product Updates

Here's a quick view of recent software updates and upcoming End Of General Support dates to help ensure that you are running the current release of your software. Please review to check if any of your products are listed here. You can find our Pivotal Support Lifecycle Policy which includes our Pivotal Lifecycle Matrix. This page was last updated on 12/19/17.

 
New Releases  
Product Date
Pivotal Greenplum 4.3.19.0 12/18/17
Pivotal Greenplum 4.3.18.0 11/27/17
Pivotal Cloud Cache 1.2.0 11/22/17
Pivotal GemFire 9.2.0 11/22/17
Security Releases  
Product Date
Latest Stemcell for PCF Security Releases 12/8/17
Latest Stemcell for PCF (Windows) Security Releases 10/27/17
Pivotal Cloud Foundry Elastic Runtime 1.12.9 12/9/17
Pivotal Cloud Foundry Elastic Runtime 1.11.21 12/9/17
Pivotal Cloud Foundry Elastic Runtime 1.10.35 12/9/17
Pivotal Cloud Foundry Operations Manager 1.12.7 12/13/17
Pivotal Cloud Foundry Operations Manager 1.11.16 12/13/17
Pivotal Cloud Foundry Operations Manager 1.10.20 12/12/17
Recent and Upcoming End of General Support  
Product Date
  December
Pivotal Cloud Foundry 1.9.x 12/31/17
Pivotal Cloud Foundry 1.10.x 12/31/17
Pivotal Cloud Cache 1.0.x 12/31/17
Pivotal Cloud Foundry JMX Bridge 1.8.x 12/31/17
Pivotal Cloud Foundry Isolation Segment 1.10.x 12/31/17
Redis for Pivotal Cloud Foundry 1.4.x 12/31/17
Redis for Pivotal Cloud Foundry 1.5.x 12/31/17
Redis for Pivotal Cloud Foundry 1.6.x 12/31/17
Redis for Pivotal Cloud Foundry 1.7.x 12/31/17
IPsec Add-on for PCF 1.6.x 12/31/17
Pivotal Cloud Foundry Service Broker for AWS 1.2.x 12/31/17
GCP Service Broker for PCF 3.2.x 12/31/17
GCP Service Broker for PCF 3.3.x 12/31/17
Pivotal Greenplum 4.3.0.x - 4.3.8.x 12/31/17
Pivotal Data Sync 1.x 12/31/17
Pivotal Tracker for Pivotal Cloud Foundry 1.0.x 12/31/17
  January
MySQL for Pivotal Cloud Foundry 1.9.x 1/31/18
MySQL for Pivotal Cloud Foundry 1.10.x 1/31/18
File Integrity Monitoring Add-on for PCF 1.1.x 1/31/18
Pivotal App Distribution 1.x 1/31/18
Pivotal GemFire XD 1.4.x 1/31/18
  February
Redis for Pivotal Cloud Foundry 1.8.x 2/28/18
Pivotal Cloud Foundry Service Broker for AWS 1.3.x 2/28/18
GCP Service Broker for PCF 3.4.x 2/28/18
Pivotal Greenplum 4.3.9.x 2/28/18
Pivotal RabbitMQ 3.6.x 2/28/18
  March
Pivotal HDP 2.4.x 3/1/18
Redis for Pivotal Cloud Foundry 1.9.x 3/30/18
Pivotal Cloud Foundry 1.11 3/31/18
Pivotal Cloud Foundry Runtime for Windows 1.11.x 3/31/18
Pivotal Push Notification 1.9.x 3/31/18
Pivotal Cloud Foundry JMX Bridge 1.9.x 3/31/18
Pivotal Cloud Foundry Isolation Segment 1.11.x 3/31/18
MySQL for Pivotal Cloud Foundry v2 2.0.x  3/31/18
Pivotal Cloud Foundry Service Broker for AWS 1.4.x 3/31/18
Microsoft Azure Service Broker for PCF 1.3.x 3/31/18
  April
Pivotal Greenplum 4.3.10.x 4/30/18
Pivotal Cloud Cache 1.1.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.4.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.5.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.6.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.7.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.8.x 4/30/18
RabbitMQ for Pivotal Cloud Foundry 1.9.x 4/30/18
Microsoft Azure Service Broker for PCF 1.4.x 4/30/18
Concourse for Pivotal Cloud Foundry 3.3.3 4/30/18
File Integrity Monitoring Add-on for PCF 1.2.x 4/30/18
ClamAV Add-on for PCF 1.2.x 4/30/18
  May
BOSH Backup and Restore 1.0.x 5/31/18
IPsec Add-on for PCF 1.7.x 5/31/18
Microsoft Azure Service Broker for PCF 1.5.x 5/31/18
Pivotal Greenplum Command Center 3.0.x 5/31/18
   

Cloud Foundry Security Update In November 2017, the PCF team released patches and notices for CVEs. More information can be found at http://pivotal.io/security. The most recent security releases for PCF include:
  • PCF Elastic Runtime 1.10.35, 1.11.21 and 1.12.9
  • PCF Operations Manager 1.10.20, 1.11.16 and 1.12.7
See our KB article on Pivotal Cloud Foundry Buildpack Changes for Elastic Runtime 1.8+.
 
Pivotal Cloud Foundry Partner Services bg-services-overview.jpg Check out these services that are published, supported, and maintained by our Partners. Here are the latest: 
Service Name Release Date
Minio for PCF 11/29/17
New Relic Nozzle for PCF 11/22/17

Explore, download, and update Pivotal software and services at Pivotal Network.

 
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training-2.jpgSpringOne Platform Retro
Pivotal had the privilege of instructing over 350 customers from 160+ global companies as part of our pre-conference training program at SpringOne Platform '17. All six pre-conference courses sold-out and post-class feedback was overwhelmingly positive. In fact, one attendee from the Spring Cloud Services course wrote,
 
"This was exactly what I expected to learn and went above and beyond my expectation. Keep up the good work! This was very well structured and Bill did a fantastic job of presenting it!”
 
New Year, New Training!
Pivotal Training is carrying the momentum from SpringOne Platform into the new year as we prepare for a series of curriculum and certification enhancements. Our team is currently authoring an array of new content focused on BOSH, Concourse, Kubo and more. We are also planning to expand our self-paced training portfolio and bring additional courses to market via Pluralsight.

Of course it's not too late to utilize your year end training budget and enroll in one of our upcoming instructor-led classes. Our hands-on curriculum helps accelerate production adoption and flexible delivery methods - including many Live Online (Virtual) options - make it easy to find dates and times that work best for your busy schedule.

Checkout our complete portfolio of offering and enroll in one of our upcoming classes by visiting pivotal.io/training.
 
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 Support News

Pivotal Business Critical Support
A proven and personal approach to supporting Mission Critical Solutions based on Pivotal Technologies. Learn more here

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 Upcoming Events Featuring Pivotal

 

Upcoming Events:

Jan 11 - Secrets of Successful Digital Transformers Webinar


All Events

  • You can see all upcoming events here!
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 Meet Your Support Expert

Meet Barbara, a Project Manager

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I work in the Palo Alto, California office

I work as a Project Manager

I am proud to be a part of Pivotal Support and here is why: 
I am proud to work at Pivotal because of the great people. Everyone here likes to work hard, but they are also very human too. At Pivotal the number one priority is our customer’s success and I like being a part of something greater. It makes me feel like I’m really making a difference.

 

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