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Setting DDBoost Credentials Results in "[ERROR]:-libCSP-lb.so was not found. Can't set ddboost credentials"

Environment

Pivotal Greenplum Database (GPDB)

Symptom

Attempting to setup Data Domain credential on the Pivotal Greenplum DataBase cluster results in the below error message

20150401:08:16:48|ddboost-[ERROR]:-libCSP-lb.so was not found. Can't set ddboost credentials

The complete error message looks like

[gpadmin@xxxxx shell]$ gpcrondump -a --ddboost-host xxxx.corp.fin --ddboost-user ddboost --ddboost-backupdir db_dumps

20150401:08:16:22:048969 gpcrondump:gpdev1:gpadmin-[INFO]:-Starting gpcrondump with args: -a --ddboost-host xxxx.corp.fin --ddboost-user ddboost --ddboost-backupdir db_dumps
Password:
20150401:08:16:29:048969 gpcrondump:gpdev1:gpadmin-[INFO]:-Found existing local Data Domain configuration:
20150401:08:16:29:048969 gpcrondump:gpdev1:gpadmin-[INFO]:-     Hostname: xxxx.corp.fin
20150401:08:16:29:048969 gpcrondump:gpdev1:gpadmin-[INFO]:-     Default Backup Directory: db_dumps

Do you want to replace this configuration? Yy|Nn (default=N):
> y
[xxxxx.corp.fin] 20150401:08:16:48|ddboost-[ERROR]:-libCSP-lb.so was not found. Can't set ddboost credentials
20150401:08:16:36:048969 gpcrondump:gpdev1:gpadmin-[ERROR]:-problem delivering config, host: xxxx.corp.fin
[gpadmin@xxxx shell]$

Cause

The cause of the problem is due to missing of rpm "compat-libstdc*" on the cluster.

[gpadmin@xx ~]$ rpm -qa | grep compat-libstdc
compat-libstdc++-33-3.2.3-69.el6.x86_64
[gpadmin@xx ~]$ ssh sdw1
Last login: Wed Apr  1 08:11:47 2015 from mdw
[gpadmin@xx ~]$ rpm -qa | grep compat-libstdc
[gpadmin@xx ~]$ ssh sdw3
Last login: Wed Apr  1 08:36:57 2015 from mdw
[gpadmin@xx ~]$ rpm -qa | grep compat-libstdc
[gpadmin@xx ~]$

Resolution

Install the rpm ( attached to the article ) on all the host that are participating to form a Pivotal GPDB cluster and retry the command again to setup DDBoost

To install rpm use

rpm -ivh <rpm-file-name>

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