Support for Geode is only provided via the Geode Apache communities and forums and will not be provided by Pivotal Global Support Services (GSS). GSS will only provide support for purchased GemFire products. A customer with a valid GemFire support entitlement is still not entitled for Geode support by GSS.
For additional information related to the Geode Open Source project please visit the following pages:
Where should I go to ask questions related to the Geode project?
Use email@example.com to ask questions about how to use geode. Use firstname.lastname@example.org is for questions related to working on the geode code as a contributor. Details on how to sign up can be found on the Apache Geode project page.