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PWS Status Notification Subscription Management

Environment

Product
Pivotal Web Services (PWS)

Purpose

Users can subscribe for Pivotal Web Services (PWS) platform status updates, which can be received via either SMS and/or email notification. These updates are optional.

When the user selects SMS notification; they will also receive an SMS with additional instructions on how to unsubscribe.

However, there are cases in which this SMS is not received and users do not know how to unsubscribe from these notifications and will contact us for assistance.
 
Process

Follow the instructions to subscribe:

1. Navigate to https://status.run.pivotal.io/

2. Click on "Subscribe to Updates"

3. Select the preferred way of receiving updates:

  • Subscribe Via Email
  • Subscribe via SMS

Follow the instructions to unsubscribe:

1. For Email notifications, please click on the "Unsubscribe" link listed in the footer of the notification email

2. For SMS notifications, reply back to any SMS with the word "STOP".

 

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