Pivotal Knowledge Base

Follow

Failed to Start Pivotal Greenplum Command Center on Data Computing Appliance 1

Environment

  • Pivotal Greenplum Database (GPDB) 4.3.x
  • Pivotal Greenplum Command Center 1.3.0.x
  • Data Computing Appliance (DCA) 1.2.3.x

Symptom

The user has failed to start Pivotal Greenplum Command Center on DCA v1 with the following error:

[gpadmin@mdw ~]$ gpcmdr --start test1
Starting instance test1...
Failed to start Command Center instance 'test1' - [INCONSISTENT: gpmonws.py not found; PORT: 28082]

Cause 

gpadmin does not have read permission for the file /opt/dca/etc/dca_setup/hostmapping.state

[gpadmin@mdw ~]$ ll /opt/dca/etc/dca_setup/hostmapping.state
-rw------- 1 root root 144 Oct 12 2015 /opt/dca/etc/dca_setup/hostmapping.state

Resolution

Grant read permission to gpadmin for /opt/dca/etc/dca_setup/hostmapping.state using root and restart Command Center.

[root@mdw ~]# chmod 644 /opt/dca/etc/dca_setup/hostmapping.state
[root@mdw ~]# ls -al /opt/dca/etc/dca_setup/hostmapping.state
-rw-r--r-- 1 root root 144 Oct 12 2015 /opt/dca/etc/dca_setup/hostmapping.state
[root@mdw ~]# su - gpadmin
[gpadmin@mdw ~]$ gpcmdr --stop test1
Stopping instance test1... killing pid 16684
Done.
[gpadmin@mdw ~]$ gpcmdr --start test1
Starting instance test1...
Greenplum Command Center UI for instance 'test1' - [RUNNING on PORT: 28082]

Comments

Powered by Zendesk