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Ops Manager is unable to find ESX clusters for availability zones in PCF

Environment

Product Version
Pivotal Cloud Foundry® (PCF) 1.6.x

Symptom

Error messages such as the following are seen:

Cannot find availability zone <cluster_name>: <resource_pool_name>

in the PCF Ops Manager installation dashboard when you click "Apply Changes".

Cause

When deploying the Director from Ops Manager, it is unable to find clusters for availability zones when that cluster is nested inside a folder in vSphere under a datacenter. It can only find clusters in the root of the data center.

Resolution

PCF 1.6.x (Ops Manager 1.6.x) does not support folder in a root of a cluster in vSphere. The cluster needs to be moved to the root of the data center. Alternatively, upgrade or install PCF 1.7.x (Ops Manager 1.7.x) or greater which supports the folder structure.

Additional Information

For further details, please refer to the following resource:

Supported vSphere IaaS operations after PCF installation.

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