When you try to upload SSL key and certificate with Pivotal SSL service, you get a Provisioning Error as seen in the attached screenshot.
In Pivotal SSL service, you need to upload the entire certificate chain when filling in the Upload certificate field.
Obtain the intermediate chain files for your certificate from your certificate vendor. Combine these chain files with your certificate to create a single file containing the entire chain of trust. Then, try uploading again. A correct certificate should look like this:
-----BEGIN CERTIFICATE----- (Your Primary SSL certificate: YOUR-DOMAIN-NAME.crt) -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- (Your Intermediate certificate: YOUR-VENDOR/CA.crt) -----END CERTIFICATE-----
See this documentation(http://docs.run.pivotal.io/marketplace/pivotal-ssl.html#prepare) for more details.